Return & Exchange Policy
Our goal, first and foremost, is for you to be satisfied with our products.With that in mind, consider these methods for avoiding the inconvenience of returning a purchase:
If you're not sure that a product is suitable for your needs, please call us
1.888.804.6272 to discuss the application before placing the
In the event that you have difficulties with one of our products, please contact
before making the decision to return the item. The issue can often be
with only a phone call.
If you need to return or exchange an item, contact us first to obtain a return authorization and
instructions. Purchases may be returned for a full refund of the product's
purchase price, excluding shipping, within 45 days of ordering, or returned
for exchange up to 90 days. Returns after 90 days will not be accepted. Sorry,
the shipping costs from the original order are not refundable.
shipping costs are the customer's responsibility, and merchandise must be in "as
new" condition with all original packaging. Items not in "as new" condition may
be subject to a 15% restocking charge.